We offer a full refund within 14 days of purchase if the Product is not functioning correctly, and we’re unable to resolve the issues. Before a refund will be granted, you must first submit a request explaining what issues you are having with our Product and allow reasonable time for us to help fix the issues. We can request access to your Website or files on your server to fix the issues and you must provide this information. Issues caused by 3rd party services, websites, plugins, themes or other software will not provide grounds for a refund. No refunds will be given after 14 days from the initial purchase. Product updates or license renewals are not applicable for refunds.